Payment Posting
Accurate and timely posting of all patient and insurance payments.
About Payment Posting
Payment posting sounds routine, but errors in this step create downstream problems: incorrect patient balances, missed underpayments, and reconciliation headaches that take hours to untangle.
Our payment posting team processes every ERA, manual check, and patient payment accurately and on the same business day it is received, keeping your books clean and your AR reconciled.
What's Included
- ERA auto-posting
- Manual EOB posting
- Patient payment posting
- Underpayment identification
- Contractual adjustment verification
- Unapplied payment management
- Refund processing
- Daily reconciliation
- Deposit batch balancing
- Credit balance resolution
How We Do It
- Receive and process all ERAs from clearing house on a daily basis.
- Post manual EOBs and paper checks with line-item detail.
- Post patient payments from your patient portal or front desk.
- Identify and flag all underpayments against your contracted rates.
- Reconcile daily deposits against posted payments.
- Report unresolved credits and unapplied funds weekly for review.
Common Questions
How quickly are payments posted?
All payments are posted on the same business day they are received. ERAs are posted automatically; manual payments are posted the morning of the next business day.
Do you identify underpayments?
Yes. We compare posted amounts against your contracted rates and flag any underpayments for follow-up with the payer.
Related Services
Ready to Improve Your Revenue Cycle?
Talk to a billing specialist about how Payment Posting can work for your practice.
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